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POLICIES
TUITION AND BILLING
Monthly Billing
Lessons and classes will be paid upfront monthly via Automatic Payment Plan. We will charge your credit/debit card or bank account directly based on your registration date. The amount will not change from month to month, regardless of how many weeks there are (4 or 5).
Registration Fee
A $25 registration fee will be charged with your first payment.
Material Fees
We provide most materials for our classes via email or on our student portal. However, enrollment in some workshops, classes or lessons may require an additional material fee. This could include books, songs or other items deemed necessary to fulfill a student's musical journey. All material fees will be discussed prior to charging your card on file.
HOLIDAYS
BJM Holiday Closings
We will be closed for the following holidays: Memorial Day, Fourth of July, Labor Day, Halloween, Thanksgiving (Thu, Fri, Sat), Christmas Break & New Year’s Day (12/24-1/1), and for one week in August (exact dates TBD.) These holidays are included in our tuition pricing and no additional makeup class/lesson will be owed or provided.
CANCELLING & RESCHEDULING
If you are traveling or have a scheduling conflict need need to miss a single class, let us know by logging into our Student Portal and marking your attendance for the day(s) you need to miss. Provide at least 24 hours notice when cancelling. Failure to provide this notice will result in full payment for the missed lesson/class. Verbally informing us of cancellations will not be honored.
If you miss a class on any given week, and you cancelled with 24 hours notice, you are welcome to attend any other class at your level or below on our class schedule.
We do not reschedule classes/lessons and we do not offer refunds for lessons, classes, workshops, or camps
Stopping or Pausing Classes/Lessons for an Extended Time
If you wish to stop or pause your lessons, we must be notified via email two weeks prior to your monthly recurring billing date. Failure to do so will result in the usual monthly charge.
If you choose to stop or pause your lessons/classes for any reason, you may be charged the $25 registration fee upon your return.
Student Portal
We have an online Student Portal which allows you to access your schedule and lesson history, cancel a lesson/class, view and Register for upcoming Training Classes, workshops & events, log practice time and download documents from BJM and your teacher.
If you need us to resend your login details, please email us.
STUDENT ATTENDANCE
Please be on time for you lesson, class or workshop. Classes and workshops will begin at their scheduled times. If you are late for a lesson, you will not receive your full lesson.
TEACHER ATTENDANCE
Our goal is to be here for our students at all times. Occasionally a teacher may have a scheduling conflict or become ill. When this occurs we will arrange for a substitute teacher and the student’s lesson/class will continue as scheduled. If this is not possible and a class must be cancelled, you are welcome to make up the cancelled class in any other weekly class at on our schedule at your level or below.
PARENTS
Only students are permitted in the room for lessons. Classes are more productive without parents in the room.
PRACTICING
You should have a dedicated practice area that is free of distractions, including: tv, siblings, friends, etc. Practicing your instrument regularly is the only way to improve and reach your goals. Frequent short sessions are more beneficial than longer infrequent sessions. For example, 20 minutes three times per week will yield better results than 40 minutes twice per week.
PERMISSION AND WAIVERS
Photographs, Audio & Video Recordings and Promotional Materials
Please note that from time to time we will publish photographs and/or make audio & video recordings of students, students’ families and friends, and other members of an audience in attendance at a performance for the purpose of advertising, promoting, and/or increasing awareness of BJM on sites such as Facebook, Twitter, Instagram, BJM.com and promotional flyers. By signing our online registration form, parents/students hereby give their permission for BJM to photograph and make such audio and video recordings of their student(s). BJM will own the copyright of its photographs and audio and video recordings and as such may publish them in any medium. If you do not wish for you or your child's image to be published, please email us to request a Do Not Consent form.
Leaving Child on Premises/Personal Injury
Bones Jones Music shall not be liable for any accident, injury, loss, theft or damage which may be sustained by a parent or student on the BJM premises. BJM is not responsible for musical instruments or any personal belongings left on the premises.
Recitals & Events
Occasionally BJM holds events such as recitals and special performances off-site. It is the responsibility of the parent to provide transportation to such events, unless otherwise notified. Students at off-site events must be accompanied by an adult at all times. BJM is not liable for any personal injury or property damage arising as a result of a child’s participation in an offsite activity.
FACILITY POLICIES
Inclement Weather
In the event of inclement weather, BJM will make closing decisions twice daily. We will post a message on www.bonesjonesmusic.com, the BJM Facebook page, Instagram, and/or the Student Portal News by 9 AM for all lessons, classes or events starting before 1 PM that day and by 12 PM for all lessons, classes or events starting at or after 1 PM that day.
Please be sure to check for the weather message as conditions may permit our site to be open in the morning and closed in the afternoon, or vice versa. In the event BJM closes, makeup lessons/classes will be scheduled within the same month when possible. We cannot guarantee that makeup lessons will be taught by the student’s regular instructor. If you cannot schedule or attend a makeup lesson within a 1-2 month time period, no makeup lesson/class or credits will be owed or provided.
Student Conduct
Students are expected to exhibit responsible behavior while on BJM premises and when participating in or attending our sponsored events held off-site. Any damage to the facility and/or equipment as a result of disruptive behavior is the financial responsibility of the student and parent.
Bones Jones Music reserves the right to discontinue instruction to any student who does not adhere to school policies or whose behavior is determined by the faculty/staff to be inappropriate or disruptive. In such cases, the student is still responsible for all tuition and fees due and no refund will be provided.
BJM PARENT/STUDENT TEACHER POLICY
Please do not solicit Bones Jones Music teachers for lessons outside of BJM. All Bones Jones Music teachers are under contract and are not permitted to offer lessons to BJM students outside of BJM premises. Teachers who violate contract terms will be terminated.